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North And South America
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Shipping Policy

We ship out all orders within 2-3 business days of purchase.
    Due to shipping delays with COVID-19, we cannot gurantee delivery dates.
      We offer free shipping on all orders over $26 in the U.S. $5 shipping fee will be charged for shipping orders below $26. You could also subscribe to our newsletter to get free shipping on your first order.
        We do not ship to FPOs, APOs, P.O. Boxes, Alaska, Guam, Hawaii, or Puerto Rico. We also do not ship outside of the United States. We currently ship with UPS.

          If you have any questions or concerns about your order, please do not hesitate to reach out to our customer service team at shopservice@genkiholdings.com.

           

            Estimated Delivery Time*：
            Shipping Zone
            Order Confirmation & Processing
            Dispatching & Shipping-Out
            Shipping Time **
            Total Delivery Time
            Western U.S.
            0.5-1 Day
            0.5-1 Working Day
            2 Day
            3-4 Day
            Eastern U.S
            0.5-1 Day
            0.5-1 Working Day
            5-6 Day
            6-7 Day
            ** Delivery may be delayed during legal holiday
            * Actual shipping time depends on local logistics service provider.

            Still have questions? Please contact us via:

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