FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!   FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!   FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally           Sold Over 1,000,000,000 Cans & Bottles Globally           Sold Over 1,000,000,000 Cans & Bottles Globally            
FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!   FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!   FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally FREE SHIPPING on All Orders               Subscribe today and receive 10% off!             Sold Over 1,000,000,000 Cans & Bottles Globally           Sold Over 1,000,000,000 Cans & Bottles Globally           Sold Over 1,000,000,000 Cans & Bottles Globally            

Shipping

  • We ship all orders within 3 business days of purchase.

  • Due to shipping delays with COVID-19, we cannot gurantee delivery dates.

  • We offer FREE SHIPPING on all orders.

  • We do not ship to FPOs, APOs, P.O. Boxes, Alaska, Hawaii, or Puerto Rico. We also do not ship outside of the United States. We currently ship with UPS.

  • If you ever have questions or concerns about your order, do not hesitate to reach out to our customer service team at shopservice@genkiholdings.com.

Returns

We only exchange goods if they are defective, damaged or it was the incorrect order. Otherwise, all of the orders are final sale and can’t be refunded. Please follow the instructions below.

Damaged order or incorrect order

If your order is damaged in transit, or you receive the incorrect order, please email shopservice@genkiholdings.com immediately after receiving the goods, and attach clear pictures of damaged goods or the wrong goods.

Quality issue

If you think there is a quality problem with the goods you received, please email shopservice@genkiholdings.com immediately after receiving the goods and attach the production date and batch number of the goods you purchased (the production date and batch number of bottled tea and bottled sparkling water are near the bottle mouth, and the production date and batch of aluminum canned gas sparkling water code at the bottom of the bottle) so that we can track the specific batch of goods you received.

If you do not receive your order more than 15 days after purchase

Please email shopservice@genkiholdings.com after 15 days and we will reply to you as soon as we receive your email.