Returns / Refunds / Exchanges
Thank you for ordering Genki Forest products. Hope you like it!
If you find the goods damaged or receive the wrong order after receiving the goods, please send an email within 48 hours to firstname.lastname@example.org give us feedback and we will deal with it as soon as we receive the email. In addition, because of logistics and other reasons, we do not support any form of return refund, thank you for your understanding!
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.